Return & Replacement Policy

At ZELORAS, your satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help.

✅ Eligible Returns

You may request a return or replacement within 10 days of delivery under the following conditions:

  • The product is physically damaged during shipping

  • The item received is defective or non-functional

  • You received a wrong product

  • There are missing components in the package

❌ Non-Eligible Returns

We do not accept returns in the following cases:

  • Change of mind or personal dislike

  • Product used or damaged due to misuse

  • Return request placed after 10 days of delivery